WHAT WE DO · AGENTIC WORKFLOWS & GOVERNANCE

Workflows where agents and people
share the work, under one set of rules

We redesign end-to-end processes so agents take the repetitive steps and people make the calls. Then we govern every AI system you run, ours and everyone else's, with ServiceNow AI Control Tower.

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Where most companies are today

AI is everywhere in the business, and nobody can see all of it

One team uses a chatbot to draft reports. Another bought a tool with AI built in. A third has a pilot running on a laptop. Each one saves a little time, none of them talk to each other, and no one can say which AI touched which decision.

Meanwhile boards, auditors and regulators are asking the same question: where is AI used here, and who is accountable for it? The answer starts with connected workflows and one place to govern them.

PART 1 · AGENTIC WORKFLOWS

Redesign the process around what agents do well

Map the work

Every step, handoff and system, as it really runs today.

Split the steps

Decide which steps an agent takes and where a person must approve.

Orchestrate several agents

Agents hand work to each other and to people, with clear rules.

Connect your systems

ServiceNow, Salesforce, Riskonnect, DocuSign and your data platforms.

PART 2 · AI GOVERNANCE

Govern every AI system from one place

Inventory

A single register of every AI model, agent and tool in use.

Assess risk

Rate each one before it goes live, with clear owners.

Monitor

Track performance, issues and changes over time.

Enforce policy

Approvals and controls applied the same way across the business.

BUILT ON SERVICENOW AI CONTROL TOWER

A workflow, step by step

When a new regulation lands

Here is how one compliance workflow runs once agents and people share it. Each step is labelled with who does it.

AGENTPERSONSYSTEM

SYSTEM
New regulation published
The change is picked up from your regulatory feed.
AGENT
Obligations extracted
The Regulation & Obligation Mapping Agent reads it and lists what you now have to do.
AGENT
Mapped to your controls
Each obligation is linked to existing controls, and gaps are flagged.
PERSON
Compliance owner reviews
Approves, edits or rejects the mapping. Nothing moves without this.
AGENT
Actions created
Remediation actions with owners, deadlines and steps are drafted for each gap.
SYSTEM
Logged and governed
Every step is recorded in your GRC platform and AI Control Tower.

How we run it

Five steps from scattered pilots to governed workflows

01
Discover
Find every AI in use and the workflows worth redesigning.
02
Design
Agent steps, human checkpoints and governance rules on one page.
03
Build
Agents, integrations and orchestration on your platforms.
04
Govern
Register, assess and set up monitoring in AI Control Tower.
05
Run & improve
Watch the results, tune the agents, add the next workflow.

What changes

What leaders get out of it

One view of AI

Know every AI system in use, who owns it and how risky it is.

Faster cycle times

Agents take the waiting and copying out of each handoff.

Clear accountability

Every decision shows whether an agent or a person made it.

Ready for scrutiny

Answers ready when the board, auditors or regulators ask.

Bring one workflow, leave with a plan